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Post-adoptive use of information technology is challenged by various knowledge barriers. Substantial insights can be obtained by examining the knowledge transfer activities between information system (IS) professionals and end-users. Drawing upon studies on knowledge transfer and on IS post-adoptive use, we conducted an exploratory study of knowledge transfer dynamics in procurement system support. Our analysis of 591 support tasks revealed a complex array of knowledge, categorized by twodoi:10.1109/hicss.2013.582 dblp:conf/hicss/DengL13 fatcat:e7a6consrng73kouddfd2mx3fa