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Proceedings of the 52nd Hawaii International Conference on System Sciences
This study contributes to ongoing attempts by scholars to understand the many ways that social media is being used by disaster and crisis response actors. We present a case study consisting of emergency response organizations, government agencies, local government, non-government organizations, community groups and platform-based actors, and focus specifically on how social media is used in this context to support the information needs of vulnerable groups. We examine how tension between thedoi:10.24251/hicss.2019.363 fatcat:447t6qy3sbekpiqjswwdsjzmny