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The case study method, and in particular the multiple-case studies design, offers LIS researchers a proven tool for achieving a deep understanding of a specifi c phenomenon--for example, the information-seeking behavior of a particular user group. Although the case study method has been dismissed by critics who question the rigor of the approach, numerous studies over the past twenty years have demonstrated that the case study method can be used successfully to probe beneath the surface of adoi:10.1353/lib.2006.0055 fatcat:qhq2l7l6trhu5duiyeraxethom