The Curious Success of Knowledge Management [chapter]

Alan S. Kay
2003 Handbook on Knowledge Management  
Former Editor-in-Chief, Knowledge Management magazine Knowledge management has had a difficult gestation, but now is emerging as an important element of enterprise strategies. It is enabled by technology tools, but encompasses far more than technology. Key tools in the near future will include expertise location, justin-time knowledge delivery and the portal. But knowledge management faces a number of challenges, and to the extent that is successfully establishes itself, the label itself is
more » ... ly to fade away. Ultimately, though, a knowledge approach is necessary for the modern business and particularly in today's economy.
doi:10.1007/978-3-540-24748-7_33 fatcat:3qgbcmz2z5bkvgqmtfwbk2eu2i