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From Recombination to Reconfiguration: affording Process Innovation in Digital Infrastructures
2019
European Conference on Information Systems
A central challenge for public sector institutions is to improve their innovative capability. However, they must also ensure stability by managing a vast amount of systems and procedures. In this context, improving horizontal processes across functional boundaries can be particularly challenging. Process innovation, the goal-directed restructuring of processes, can create more efficient and innovative organizations, but it requires innovative digital infrastructures. We therefore ask: how can a
dblp:conf/ecis/OvrelidK19
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