Toward the Integration of Technology-Based Interventions in the Care Pathway for People with Dementia: A Cross-National Study

Vera Stara, Benjamin Vera, Daniel Bolliger, Susy Paolini, Michiel de Jong, Elisa Felici, Stephanie Koenderink, Lorena Rossi, Viviane Von Doellen, Mirko di Rosa
2021 International Journal of Environmental Research and Public Health  
The integration of technology-based interventions into health and care provision in our aging society is still a challenge especially in the care pathway for people with dementia. Objective: The study aims to: (1) identify which socio-demographic characteristics are independently associated with the use of the embodied conversational agent among subjects with dementia, (2) uncover patient cluster profiles based on these characteristics, and (3) discuss technology-based interventions challenges.
more » ... Methods: A virtual agent was used for four weeks by 55 persons with dementia living in their home environment. Results: Participants evaluated the agent as easy-to-use and quickly learnable. They felt confident while using the system and expressed the willingness to use it frequently. Moreover, 21/55 of the patients perceived the virtual agent as a friend and assistant who they could feel close to and who would remind them of important things. Conclusions: Technology-based interventions require a significant effort, such as personalized features and patient-centered care pathways, to be effective. Therefore, this study enriches the open discussion on how such virtual agents must be evidence-based related and designed by multidisciplinary teams, following patient-centered care as well as user-centered design approaches.
doi:10.3390/ijerph181910405 pmid:34639704 fatcat:pglxizv43rhh3pp6bb5kfdg5ey