Impacts of organizational assimilation of e-government systems on business value creation: A structuration theory approach

Md. Dulal Hossain, Junghoon Moon, Jin Ki Kim, Young Chan Choe
<span title="">2011</span> <i title="Elsevier BV"> <a target="_blank" rel="noopener" href="" style="color: black;">Electronic Commerce Research and Applications</a> </i> &nbsp;
Governments worldwide are eagerly anticipating a digital future with the proliferation of information system applications, but assimilation of such enterprises could be a potentially formidable challenge. Assimilation of e-government systems by organizations is important for business value creation. Despite significant investments in e-government systems, the extent to which organizations have been able to assimilate and leverage these systems varies widely. We develop a theoretical model
more &raquo; ... ed upon structuration theory and the literature on organizational information systems assimilation to investigate the impact of organizational assimilation of e-government systems on business value creation by conceptualizing the notions of IS in organizations. Based on our model, we argue that the organizational meta-structures of signification, domination, and legitimization determine aspects of organizational e-government systems assimilation behavior that may affect its value creation potential. We experimentally validate our model using a total of 367 surveys collected from public organizations currently utilizing an e-governmental system. Our results largely support the proposed model and shed new light on the factors associated with organizational assimilation of e-government systems. Finally, we isolate the organizational, technological, and inter-organizational factors that shape the meta-structures for the assimilation of e-government system. Our findings indicate that assimilation of e-government systems has a substantial impact on business value creation. We conclude by discussing the theoretical and practical implications of our findings.
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="">doi:10.1016/j.elerap.2010.12.003</a> <a target="_blank" rel="external noopener" href="">fatcat:oyuxpniqojaoflldjqugbl34da</a> </span>
<a target="_blank" rel="noopener" href="" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href=""> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> </button> </a>