Comparison of Different Simulations Methods in Case of Service-Providing Companies

Biserka Runje, Elizabeta Krstic Vukelja, Amalija Horvatic
2015 Interdisciplinary Description of Complex Systems  
Optimal functioning of a market oriented company, in particular the service providing company, is an important example of optimisation of actions within the context of complex environment. In this article we discuss the prospective approach to represent reliably the quality dynamics of such a company, in order to contribute to possible future its quality management. The agent-based modelling is extracted, among the set of modelling methods, to serve as a frame for representing the generic
more » ... e providing company and to analyse its dynamics with emphasis on extracting the quality dynamics.
doi:10.7906/indecs.13.3.11 fatcat:lkh4lmvvtfaabe5w7rbjtpm3oq