From Design Principles to Impacts: A Theoretical Framework and Research Agenda

Xiaojun Zhang, Viswaneth Venkatesh
2018 AIS Transactions on Human-Computer Interaction  
In this paper, we integrate three streams of research in information systems (i.e., IS success, technology adoption, and human-centered design principles) to extend our understanding of technology use. We present a theoretical framework that incorporates the core ideas from these three streams of research. We leverage the proposed framework to present propositions that could guide future work. Specifically, the propositions we develop relate system-design principles to use and net benefits
more » ... , job performance and job satisfaction) and rich use to job performance. We further suggest several broad potential future research directions.
doi:10.17705/1thci.00106 fatcat:64e2rzpvrbgn7par65fipzrk4i