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An overview of Web 2.0 social capital: a cross-cultural approach
2014
Service Business: An International Journal
This is an introductory paper for this Special Issue on Web 2.0 Social Capital. We present a general discussion of motivations for and barriers to applying an Enterprise 2.0 approach. Focus then shifts to the specific fields of knowledge sharing and e-commerce. The article continues with an examination of social capital 2.0 issues. Discussion centers on the employee's perspective of using Web 2.0 applications and on the adoption of corporate Web 2.0 tools for collaboration. Finally, the paper
doi:10.1007/s11628-014-0245-y
fatcat:njfz7kn6prdwtnpypy745jdndm