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ENVIRONMENTAL BENCHMARKING FOR LOCAL AUTHORITIES
2010
Management & Marketing
This paper is an attempt to clarify and present the many definitions ofbenchmarking. It also attempts to explain the basic steps of benchmarking, toshow how this tool can be applied by local authorities as well as to discuss itspotential benefits and limitations. It is our strong belief that if cities useindicators and progressively introduce targets to improve management andrelated urban life quality, and to measure progress towards more sustainabledevelopment, we will also create a new type
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