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Healthcare ex Machina: Are conversational agents ready for prime time in oncology?
2019
Clinical and Translational Radiation Oncology
Chatbots, also known as conversational agents or digital assistants, are artificial intelligence-driven software programs designed to interact with people in a conversational manner. They are often used for user-friendly customer-service triaging. In healthcare, chatbots can create bidirectional information exchange with patients, which could be leveraged for follow-up, screening, treatment adherence or data-collection. They can be deployed over various modalities, such as text-based services
doi:10.1016/j.ctro.2019.04.002
pmid:31008379
pmcid:PMC6454131
fatcat:auzyy5cin5gixllr7sdpnf4lqu