Cédula de Identidad Nº V-13.870.258 para optar al título de Magister en Administración del Trabajo y Relaciones Laborales, considero que dicho trabajo reúne los requisitos y méritos suficientes para ser entregado, presentado públicamente y evaluado por un jurado calificador designado para tales fines. Atentamente, Msc. Annelin Díaz C.I. 9.436.391 La Morita, Julio de 2015 v DEDICATORIA A Dios Todopoderoso por darme vida, salud, fuerzas para seguir adelante, acompañarme siempre y guiarme por el

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... mino del éxito. A Palmira y Cristóbal, mis padres amados por darme lo mejor de cada uno. Y darme la fortaleza para seguir logrando cada día las metas propuestas. A Exira, mi hermana por su dulce compañía A Gabriela, mi sobrina, cuya sonrisa es siempre un motivo de inspiración. A Lilene, Lissette, Yveth y Mercedes, compañeras y amigas de la cohorte 2013-2015, por el trabajo compartido y los sábados de ALEGRÍA. Mil Gracias! vi AGRADECIMIENTOS A Dios por el milagro de traernos a este mundo. A la Universidad de Carabobo por brindar el mejor ámbito para el crecimiento profesional y personal. A la Prof. Msc. Annelin Díaz por asumir con vocación docente y calidad humana, la tutoría de este trabajo. A Richard, Milena y Margaret de la Dirección de Postgrado de la Facultad de Ciencias Económicas y Sociales, núcleo La Morita, por su cálida atención a mi persona. ABSTRACT The organizational climate reflects its impact on aspects such as commitment, the performance of individuals and teams, making it a key strategic tool for human resource management; hence the overall objective of the research was to analyze which organizational climate and its influence on job performance of workers of the Office of Secretary of the University of Carabobo is broken, through the study of nine (09) dimensions proposed by Litwin and Stringer's authors, in order to propose a series of recommendations based on the results. As for the methodological aspect, the present study is descriptive under the design field, the population is made up of forty-five (45) employees from different departments, a tool for data collection based on a questionnaire constituted was applied for closed form, consisting of five (5) Alternative also be used as a method of measurement Likert scale, as for the validation of the instrument, this was done through the trial of three (03) experts; and the reliability of the instrument was obtained by Cronbach Alpha Coefficient yielding 0.91 indicating a high level of reliability. All data is then processed, analyzed the results, comparisons of the dimensions of organizational climate and job performance were made, it was confirmed that this is a matter that depends largely on the conditions presented by the institution for its workers and of how these perceive such conditions, so we can say that organizational climate depends not only on the one hand, they go together organization -worker.