The technology revolution lead by Internet and ever improving computing power has played pivotal role in justifying the sense of a global village perception. Managing and enabling technological growth is among the top priorities of the organizations today. To meet this priority, organizations must create reliable, secure and cost-effective infrastructures that enable business innovation. Technological management not only includes a pool of up-to-date and state-of-the-art tangible and intangible

more »

... technological resources, but innovation adoptions, technological road mapping and forecasting with proper time lining are also key ingredients of technology management. Technology management demands a futuristic approach from the companies. The companies have to look forward towards the upcoming technologies that are in the research pipeline and have to strategize their business expansion plans in the light of these developments. Telecommunication sector has seen a boom world over as never seen before and South Asia is no exception in this telecommunication revolution. The infrastructural growth in many of the countries in South Asian region such as India and Pakistan has been iconic. The numbers of companies offering various services and the number of users subscribing to these services have grown in a phenomenal way. This wave of telecommunication business development cannot be understood in isolation of the global telecommunication business trends. With the help of a case study of the business innovations in telecommunication sector, this paper examines the technology management aspects such as road mapping, forecasting and modernization. It is presented that the major telecommunication companies of the world entered late in businesses such as cellular phones, Voice over Internet Protocol (VoIP) and cable/broadband TV due to the poor technological road mapping and forecasting. The newer and smaller companies got the business advantages such as initial high rate of return and market share and led the major telecommunication companies due to aggressive technological forecasting. When major telecommunication companies such as Bell, BT and ATandT put limits on their research activities in the last two decades of the previous century, the telecommunication research was carried on by universities and smaller research companies. This resulted in the technology options (ready in a box) to be purchased by any entrepreneurship. This was a different situation from earlier part of the last entury when the research and its fruit was limited to big telecommunication companies. Now it remains a matter of fast technological perception and innovation acceptance to be a successful product introducer and many of the young companies with limited resources took the edge over resourceful big telecommunication companies.