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This paper describes a comprehension-based model of how experienced Macintosh users learn a new application by doing a task presented as a series of exercises. A comprehension mechanism transforms written instructions into goals that control an action planning process proposed by Kitajima and Polson . The transformation process is based on a theory of solving word problems developed by Kintsch [8, 9] . The comprehension and action planning processes define constraints on the wording ofdoi:10.1145/238386.238536 dblp:conf/chi/KitajimaP96 fatcat:g3om4hvvuvhdnmdngbc7pchnki