A comprehension-based model of exploration

Muneo Kitajima, Peter G. Polson
1996 Proceedings of the SIGCHI conference on Human factors in computing systems common ground - CHI '96  
This paper describes a comprehension-based model of how experienced Macintosh users learn a new application by doing a task presented as a series of exercises. A comprehension mechanism transforms written instructions into goals that control an action planning process proposed by Kitajima and Polson [11]. The transformation process is based on a theory of solving word problems developed by Kintsch [8, 9] . The comprehension and action planning processes define constraints on the wording of
more » ... tive instructions. The combined model is evaluated using data from Franzke [3]. We discuss implications of these results for Minimalist Instructions [1] and Cognitive Walkthroughs [17]. Keywords cognitive theory; display-based systems; exploration 1 LICAI is acronym for the LInked model of Comprehension-based Action planning and Instruction taking. When LICAI is pronounced like "Lee CHI (χ)," the pronunciation represents the two-kanji character Japanese word, , which means comprehension.
doi:10.1145/238386.238536 dblp:conf/chi/KitajimaP96 fatcat:g3om4hvvuvhdnmdngbc7pchnki