Library Philosophy and Practice 2008 Application of Johari Window Theory to Understanding Librarian's Changing Roles as Information Providers

Modupe Akewukereke
Ibitoye Samuel Olukayode Head, Users and Reference Services LAUTECH Teaching Hospital Library P. M. B. 5000 Osogbo Osun State, Nigeria Taylor (1983) explores the questions of what it means to be human, and what it means to be an individual. Humans must apply an understanding of people generally to themselves and their own situation, and to have a clear self-image and idea of their role in the immediate environment. Taylor discusses the idea of gaining wisdom is through self-examination and
more » ... knowledge. It is useful to distinguish between self-image and role in society. Self-image is the picture that each of us has of ourselves. The self is one's recognition of his or her own existence and experience. Each individual is unique and each behaves in certain ways as a result. In contrast to our self-image, our role is the picture each of us has of what we are in relation to other people. The picture we have of ourselves is quite likely to be different from the way in which other people see us and the picture they have of our relationship with them. The way we think and act depends on the way we view the world around us and our place in the world. This may vary according to our age, culture, and experience, which all affect our ideas, attitudes and interest. Librarians and Self-Image A secure role is important for groups and individuals. A weak self-image weakens our confidence in ourselves and in our work, and in turn weakens people's confidence in our ability to serve them. As librarians, we must bear in mind our public relations role, in order to help users. Swanson (1978), as quoted by Popoola (2005) says that the survival of humans in society depends on information for problem solving, planning, and decision-making. Moreover, librarians' work consists largely of helping others. It is therefore especially important to understand the librarian's role, and to see oneself as a person capable of performing that role. A librarian must be like a good doctor who has confidence in his or her own knowledge and ability. Johari Window Theory The Johari Window is a model of communication and interaction. Its name comes from the first names of Joseph Luft and Harry Ingham, who created it. The window divides communication and interaction into four areas (Luft 1969). The areas are: • Arena (Known to me and to others) • Façade (Known only to me) • Blind spot (Known only to others)