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Proceedings of the 53rd Hawaii International Conference on System Sciences
Two-sided markets are gaining increasing importance. Examples include accommodation and car sharing, resale, shared mobility, crowd work, and many more. As these businesses rely on transactions among users, central aspects to virtually all platforms are the creation and maintenance of trust. While research has considered effects of trust-building on diverse platforms in isolation, the overall platform landscape has received much less attention. However, cross-platform comparison is importantdoi:10.24251/hicss.2020.631 fatcat:hrkvpto6pndbhi54v2aw3xl6mi