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Bringing the Citizen back in: Motivational Aspects of Knowledge Sharing Through Web 2.0 Technologies in Public Administration
2015
JeDEM - eJournal of eDemocracy & Open Government
In an effort to cope with an increasingly complex environment, characterized by heterogeneous, diffuse or unknown public preferences, public administrations have begun using Web 2.0 internet technology to allow for direct citizen engagement in the generation of new knowledge. The success of such collaborative Web 2.0 websites depends largely on the citizens voluntarily sharing their knowledge. However, uncertainty about the outcome of the collaborative project might hinder citizens' motivation
doi:10.29379/jedem.v7i2.391
fatcat:gzojmottdbaq3dqw3t35wkozsi