Linkage Knowledge Management and Data Mining in E-business: Case study [chapter]

Ming-Chang Lee
2010 Knowledge Management  
E-business has changed the face of most business functions in competitive enterprises. E-business functions are enterprise resource planning (ERP) and related systems such as supply chain management (SCM) and customer relationship management (CRM), are incorporating decision support tools and technologies. Data mining has matured as a field of basic and applied research in e-business. Effective knowledge management (KM) enhances products, improves operational efficiency, speeds deployment,
more » ... ases sales and profits, and creates customer satisfaction. The aim of this study is to make an association with e-business, KM and data mining. Therefore, firstly, it will brief review the existing on knowledge management, e-business, and data mining, decision support system. We then present on linkages or supplementary relationships between the knowledge management and e-business with data mining.
doi:10.5772/9537 fatcat:u6ivex53rvgudipxvxpqsvfjzq