A biopsychosocial approach to the concept of empowering empathy and communication is the idea of strengthening the competence and capability of the counselor. Strengthening the counselor capability is the counselor's capacity in linking interactions and actions with various biological factors. Strengthening the counselor competence is the ability of counselors to link interactions and actions with psychological and social factors. The concept of strengthening the competencies and capabilities

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... rmed are used as the principles of constructing video video on demand technology, as a message design in learning. Video video on demand technology is the motivation for empathetic skills and Literacy of communication skills for counselor candidates. The biopsychosocial approach can also be a way of identifying counselees' problems. The study of biopsychosocial conceptual has three categories. 1) conceptual review, 2) principles of development. 3) study on video on demand implementation in the learning process