Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World

Abdelaziz Darwiesh, Mohammed. I Alghamdi, A. H. El-Baz, Mohamed Elhoseny, M. Praveen Kumar Reddy
2022 Journal of Healthcare Engineering  
In this paper, we proposed an advanced business intelligence framework for firms in a post-pandemic phase to increase their performance and productivity. The proposed framework utilizes some of the most significant tools in this era, such as social media and big data analysis for business intelligence systems. In addition, we survey the most outstanding related papers to this study. Open challenges based on this framework are described as well, and a proposed methodology to minimize these
more » ... nges is given. Finally, the conclusion and further research points that are worth studying are discussed.
doi:10.1155/2022/6967158 pmid:35281539 pmcid:PMC8913073 fatcat:gfjf2zrbefe6bhaarqw5l243ta