This article discusses the various modeling processes used to solve complex problems in management, to prevent significant difficulties and costs in conducting experiments in real life. The basis of the simulation is the need for relative simplification of the real life situation or event, however, this simplification should not violate the basic laws governing the functioning of the system under study. Improving the management decision-making process and, accordingly, improving the quality of

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... ecisions made is possible through the use of a scientific approach, models and decision-making methods. Keywords: management, management decisions, modeling, communication.