Knowledge Management

Michael J. Austin, Jennette Ciaassen, Catherine M. Vu, Paola Mizrahi
2008 Journal of Evidence-Based Social Work  
Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective
more » ... edge management systems. Based on the role of organizational culture, structure, leadership, and.reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.
doi:10.1300/j394v05n01_13 pmid:19064454 fatcat:qsu4g3ijvbgfte37fnr5z3yczu