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While product development (NPD) groups typically use information technology (IT) to enhance their knowledge work, such usage also elicits group-level interruptions. This paper develops a conceptual model that studies the partial mediation effect of interruptions on the link between IT use and knowledge integration in NPD. It proposes that IT use causes two interruption types that represent alternate channels of influence on knowledge integration. Specifically, intrusions inhibit knowledgedoi:10.1109/hicss.2010.461 dblp:conf/hicss/AddasP10 fatcat:wojvdhdsbrhwbdey7tcd7b3wxi