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Comparison of Indonesian Population Information System Service Performace Based On Information System Functional Scorecard Theory
2021
Journal of Information Technology and Computer Science
The Balikpapan Population and Civil Registration Office has implemented service automation by using an information system to support the population and civil registration administration services in Balikpapan, Indonesia. The information system implemented is called The Population Administration Information System (SIAK). The office has previously implemented an information system similar to SIAK, namely the Population Administration Organizing System (SPAK). One of the office aims is to improve
doi:10.25126/jitecs.202163306
fatcat:4peoh64zdzdqbkqezjvvi7cae4