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Many studies have investigated the factors contribute to E-Government adoption and introduced several models of E-Government maturity stages or levels, but less has focus on the E-Government adoption at different stages of service maturity. Therefore, this study tries to discovers the critical factors that contribute to Malaysian citizens' adoption of E-Government websites or services at different stages of service maturity. The method of quantitative through survey was used and the result ofdoi:10.6007/ijarbss/v12-i9/13159 fatcat:pjslh6sidvhlvby3dbrtzupxxa