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Building a socio-technical theory of coordination: why and how (outstanding research award)
2016
Proceedings of the 2016 24th ACM SIGSOFT International Symposium on Foundations of Software Engineering - FSE 2016
Research aimed at understanding and addressing coordination breakdowns experienced in global software development (GSD) projects at Lucent Technologies took a path from open-ended qualitative exploratory studies to quantitative studies with a tight focus on a key problem -delay -and its causes. Rather than being directly associated with delay, multi-site work items involved more people than comparable same-site work items, and the number of people was a powerful predictor of delay. To
doi:10.1145/2950290.2994160
dblp:conf/sigsoft/Herbsleb16
fatcat:sa4tpp4lj5cddnys3445eewwki