The Relationship between Information Systems Strategic Management Based on Balanced Scorecard and Information Systems Performance

Maryam Ebrahimi, Alireza Hassanzadeh, Shaban Elahi, Mahshid Ebrahimi
2013 International Journal of Business Administration  
In the present study, the model of information technology balanced scorecard (ITBSC) was used, because of the importance of information systems (IS) performance evaluation. Moreover, information systems strategic management based on systems performance was considered in order to formulate the information systems strategy based on the results of the systems performance. The information systems strategic management was analyzed on the basis of balanced scorecard maturity model. The research aims
more » ... o answer this question that "is there any significant relationship between information systems strategic management based on balanced scorecard and information systems performance?" To do this, a sample group including 30 organizations in Tehran -the capital city of Iranwas selected and the maturity status of IT balanced scorecard and the performance degree of their information systems were studied. It was concluded that increase (decrease) in the level of information systems strategic management based on balanced scorecard cause to increase (decrease) in performance of information systems and vice versa. Assessment of IT performance depends on its true execution. There are several methods of assessing IT performance some of which are rate of return on investment, net present value, etc. But since it is necessary for IT to be in line with the business, consistent control and assessments and regarding intangible capitals, the balanced scorecard of IT is used to assess IT performance in the present study, and then, a comprehensive model for IT balanced scorecard extracted from existing researches is delivered (Martinsons et. al.
doi:10.5430/ijba.v4n4p35 fatcat:h5goagbwkjctxfq25nce7jhek4