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The study is aimed at investigating the effective utilization of knowledge management in the Jordanian e-government system. The study proposes the knowledge management model for the implementation of egovernment in Jordan. The sample consisted of 132 employees derived from a population that had a sufficient knowledge of knowledge management in the Jordanian e-government team. The data collection tool used was a selfadministrated questionnaire. The study revealed the existence of a strongdoi:10.19044/esj.2016.v12n2p290 fatcat:w676hve3qffyngfobs3rppuhna