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This paper aims to explore how governance of knowledge management (KM) can lead to successful delivery of KM strategic benefits and the critical issues pertaining to it. Through a case study method using secondary data of IBM Corporation, the author argues that KM governance plays a critical role in providing a balance between people, process, and technology in KM strategy. Governance of KM is described as an executive framework which includes authority, strategy development, organizationaldoi:10.7763/ijcte.2013.v5.662 fatcat:xfwbmwnatvbjnbuaxu2u57hcfm