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The World Wide Web is a popular and interactive medium to distribute information in this scenario. The web is huge, diverse, ever changing, widely disseminated global information service center. We are familiar with terms like e-commerce, e-governance, e-market, e-finance, e-learning, e-banking etc. for an organization it is new challenge to maintain direct contact with customers because of the rapid growth in e-commerce, e-publishing and electronic service delivery. To deal with this there isarXiv:1208.5875v1 fatcat:6kmjryhdyfg5pinod4nvfgn3cy