E-governance systems

Ramesh Srinivasan, Alberto Pepe, Marko Rodriguez
2005 Marchionini, 2000), and and Huang, 2005), ethnomethodology   unpublished
This article presents and validates a clustering-based method for creating cultural ontologies for community-oriented information systems. The introduced semi-automated approach merges distributed annotation techniques, or subjective assessments of similarities between cultural categories, with established clustering methods to produce "cognate" ontologies. This approach is validated against a locally-authentic ethnographic method, involving direct work with communities for the design of
more » ... he design of "fluid" ontologies. The evaluation is conducted with of a set of Native American communities located in San Diego County (CA, USA). The principal aim of this research is to discover whether distributing the annotation process among isolated respondents would enable ontology hierarchies to be created that are similar to those that are crafted according to collaborative ethnographic processes, found to be effective in generating continuous usage across several studies. Our findings suggest that the proposed semi-automated solution best optimizes between issues of interoperability and scaleability, de-emphasized in the fluid ontology approach, and sustainable usage. Section 1. Introduction The ubiquity of digital portals for cultures and communities has begun to add a "cultural" question to the usability debate. This question focuses on the idea that usability cannot simply be reduced to the interaction a "neutral" individual has with a system, but that the system's interface, ontologies, and deployment all must consider the larger social and cultural context within which the user is embedded localized information kiosks in rural and international environments, are but a few instantiations of larger attempts to create an information society (Webster, Lievrouw, WSIS), where users and technologies can be networked across geographic and cultural bounds. When considering the cross-cultural impact of information technologies, a key question emerges around the topic of localization: How can information portals be created that serve diverse communities and cultures? Remarkable projects addressing this issue emerge in social informatics (Kling et al, 2005), fluid ontologies (Srinivasan