Resilience is the way how an individual deal with obstacles or problems. Some factors influence each student's resilience, outside and inside of each individual, called as risk and protective factors. This research was aimed to identify the risk and protective factors that affect the student's resilience. Moreover, the objective was also to find out how those factors affected the student's resilience. The scope of the research was the student of English Department in the first year that got GPA

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... lowers than 3.00. This case study collected the data by exploring the academic score, conducting biographical research by interviewing the student and the lecturers, and analyzing interviewsessions-diaries of the student. The findings showed that the risk factor affecting the student's resilience came from the environment, in which the family was less supportive and low expectation. Furthermore, the protective factors which affecting the student's resilience are low family stress and good child relationship. Dealing with how those factors affecting the student's resilience, it was found that the less supportive aspect made the student did not bond with parents that caused low surveillance for the student's achievement. Besides, the low expectation from the family established low resilience.