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Effort expectancy and social influence factors as main determinants of performance expectancy using electronic banking
2021
Banks and Bank Systems
This study is aimed at determining the effect of expected effort and social influence factors on expected performance when using internet banking. The study adapts the constructs and definitions from the UTAUT model in the context of the adaptation of online banking technology. With regard to the nature of the variables analyzed, the following statistical tests and methods were used: calculation of average values using descriptive statistics; multiple linear regression analysis – to interpret
doi:10.21511/bbs.16(2).2021.03
fatcat:phejaivak5chlhbr3sclxaqr4q