Simulation of a Queuing System of a Post Office in Anylogic Software

Silvia Dutkova, Karol Achimsky, Pawel Drozdziel
2020 Communications - Scientific letters of the University of Zilina  
This paper displays the design and application of a model that simulates the queuing system of a fictional post office. Starting point for solving more complicated optimization tasks is to create a system model that consists of elements of reality and the relationships between these elements. The key part of the paper includes the model of a queuing system of a post office created in Anylogic simulation software. The model of the post office displays post office with 5 postal counters, a
more » ... input flow and a certain service time with an exponential probability distribution. The model also includes statistics and cost calculation.
doi:10.26552/com.c.2020.2.15-22 fatcat:7aqnwarb7vbvlgt5ojvutpwzly