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Change factors in Enterprise 2.0 initiatives: Can we learn from ERP?
2013
Electronic Markets
The rise of social software and Enterprise 2.0 sees organizations rapidly deploying collaboration technologies. Implementing new technology entails change and challenges, and these aspects of Enterprise 2.0 have not been adequately addressed by research. This study investigates change factors specific to Enterprise 2.0 initiatives to contribute to our understanding of their characteristics and idiosyncrasies. Drawing upon grounded theory, we analyze 16 case studies and integrate the results in
doi:10.1007/s12525-013-0141-7
fatcat:5pgpnwt6grf7fkubsk4ty44hsu