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The Role of Transaction Cost in the Adoption of Mobile Payment
2021
Americas Conference on Information Systems
We live in a world that is full of digital payment solutions. However, most of these payment technologies are still facing resistance due to various factors such as transaction's monetary cost, perceived complexity, perceived privacy and security risk, etc. In this study, we propose and evaluate a novel model that takes the total perceived transaction cost of mobile payment into consideration. This model draws from both the transaction cost theory (TCE) and the expectation confirmation theory
dblp:conf/amcis/AbooleetF21
fatcat:2yhxzmpylnfbjhtw33lqjgvd4i