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Group Support Systems (GSS) can improve the productivity of Group Work by offering a variety of tools to assist a virtual group across geographical distances. Experience shows that the value of a GSS depends on how purposefully and skillfully it is used. We present a framework for a universal GSS based on a thinkLet-and thinXel-based Group Process Modeling Language (GPML). Our framework approach uses the GPML to describe different kinds of group processes in an unambiguous and compactdoi:10.1109/hicss.2009.75 dblp:conf/hicss/KnollHH09 fatcat:rx5q5w627bg5vfw77emxy3gzdi