Towards Social Role-Based Interruptibility Management [article]

Christoph Anderson, Judith Simone Heinisch, Shohreh Deldari, Flora D. Salim, Sandra Ohly, Klaus David, Veljko Pejovic
2021 arXiv   pre-print
Managing individuals' attention and interruptibility is still a challenging task in the field of human-computer interaction. Individuals' intrinsic interruptibility preferences are often established for and across different social roles and life domains, which have not yet been captured by modeling short-term opportunities alone. This paper investigates the applicability of social role theory and boundary management as theoretical underpinnings for analyzing social roles and their associated
more » ... erruptibility preferences. We conducted an in-the-wild study with 16 participants for five weeks to collect individuals' social roles, interruptibility preferences, application usage and spatio-temporal information. A paired t-test shows that interruptibility models are significantly improved by incorporating individuals' self-reported social roles, achieving a F1 score of 0.73 for classifying 4 different interruptibility preferences. We design and evaluate social role classification models based on spatio-temporal and application based features. We then combined social role and interruptibility classifiers in a novel two-stage interruptibility model that first infers individuals' social roles to finally predict individuals' interruptibility preferences. The two-stage interruptibility model achieves a F1 score of 0.70. Finally, we examine the influence of multi-device data on social role and interruptibility classification performances. Our findings break new grounds and provide new insights for the design of future interruption management systems.
arXiv:2106.04265v1 fatcat:a7tfm7xcirgobcxp5aueguhpt4