Measuring product happiness

Irene Kamp, Pieter M.A. Desmet
2014 Proceedings of the extended abstracts of the 32nd annual ACM conference on Human factors in computing systems - CHI EA '14  
The broadening of scope from usability to user experience we have witnessed in the CHI community represents a shift to a more holistic appreciation of how objects and technology can be purposeful to the people that use them. A recent extension of this development is to also pay attention to the question how technology affects the subjective wellbeing or happiness of users. This work in progress paper describes a theoretical model of product attribute categories relevant for product happiness
more » ... roduct happiness and the development of a scale that aims at measuring the happiness impact of products based on this model. First, the hypothesized model is presented that proposes three different types of product qualities: pragmatic, hedonic and eudaimonic. Second, the development process of a happiness scale is explained. Finally an overview of the future steps is given.
doi:10.1145/2559206.2581274 dblp:conf/chi/KampD14 fatcat:m5euqkntnze4vcp7mjr7hqjrpa