SaaS E-Commerce Platforms Web Accessibility Evaluation

Osama Sohaib, Mohsen Naderpour, Walayat Hussain
<span title="">2018</span> <i title="IEEE"> <a target="_blank" rel="noopener" href="" style="color: black;">2018 IEEE International Conference on Fuzzy Systems (FUZZ-IEEE)</a> </i> &nbsp;
Web accessibility related to cloud computing is more concerned at the application level where a human interacts with an application via a user interface. Although previous research has identified web accessibility influences on website effectiveness, the evaluation of the relative importance of web accessibility on software-as-a-service (SaaS) e-commerce platform has not been empirically determined. This study evaluates the web accessibility of SaaS e-commerce platform websites. The web
more &raquo; ... ility features from the cloud accessibility taxonomy framework were evaluated for people with disabilities such as sensory (hearing and vision), motor (limited use of hands) and cognitive (language and learning disabilities) impairments. We conducted an expert evaluation using Fuzzy TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution). The results show Shopify cloud-based e-commerce platform has a high number of web accessibility features from the proposed cloud accessibility framework followed by 3dCart, BigCommerce, Volusion, and WooCommerce.
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="">doi:10.1109/fuzz-ieee.2018.8491621</a> <a target="_blank" rel="external noopener" href="">dblp:conf/fuzzIEEE/SohaibNH18</a> <a target="_blank" rel="external noopener" href="">fatcat:zvh54nk4gnc6rdebyfahbweog4</a> </span>
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