A Study on the Problems and Improvements of Housing Management - Focused on the Worker's Opinions of Management -
공동주택관리상의 문제점과 개선방안에 관한 연구 - 위탁관리업 종사자의 의견조사를 중심으로 -

Young-Ae Lee, Jung-In Kim
2012 Journal of the Korean housing association  
The purpose of this study was to offer improvements, by deriving practical problems and suggesting ways to improve more realistic solutions in the multi-family housing management industry. This study is conducted in two ways. First, it was performed by reviewing related previous studies and clarifying major issues in the multi-family housing management. Second, it was performed by a questionnaire survey method, focused on the worker's opinions for that matters. The respondents work in an
more » ... s work in an apartment in Seoul and the metropolitan area. A questionnaire distributed via e-mail, and then were collected. And questionnaire did not respond were excluded from the analysis. Finding were as follows -; first, it was possible to clarify four types regarding major issues in the multi-family housing management such as 'management system', 'housing management market conditions', 'management consciousness of resident', 'management performances'. Second, it was found that the competition was fierce in the same kind. And it was quite a high turnover rate of workers because of poor working conditions. Third, the most hard part was that the employee welfare was not good at work.
doi:10.6107/jkha.2012.23.2.079 fatcat:mwhw6df4lfgahm62fqstqs5lbu