Designing a Framework for Digital KYC Processes Built on Blockchain-Based Self-Sovereign Identity

Vincent Schlatt, Johannes Sedlmeir, Simon Feulner, Nils Urbach
2021 Information & Management  
Know your customer (KYC) processes place a great burden on banks, because they are costly, inefficient, and inconvenient for customers. While blockchain technology is often mentioned as a potential solution, it is not clear how to use the technology's advantages without violating data protection regulations and customer privacy. We demonstrate how blockchain-based self-sovereign identity (SSI) can solve the challenges of KYC. We follow a rigorous design science research approach to create a
more » ... ework that utilizes SSI in the KYC process, deriving nascent design principles that theorize on blockchain's role for SSI.
doi:10.1016/j.im.2021.103553 fatcat:6d7gzvptubfxfdtcsig64pvyey