Analyzing Online Mentoring Process and Facilitation Strategies

Myunghee Kang, Young Ran Yoo, Young Park
2012 Procedia - Social and Behavioral Sciences  
Online mentoring has drawn attention from academia and industry due to its potential to nurture more effective communication between mentors and protégés. It has been an important task for mentoring managers to facilitate and support the activities of participants in online mentoring. In this research, we reviewed four representative mentoring programs available in South Korea and analyzed their typical processes. Based on a literature review and personal experiences working with the programs,
more » ... our phases of the process were suggested. The study, then, attempts to design and propose effective strategies to facilitate mentoring activities for each phase. Five Easy-tostrategies such as Easy-to-join, Easy-to-find, Easy-to-mentor, Easy-to-share and Easy-tomake a virtuous circle were identified. These strategies are designed to support participants mainly to join a mentoring program, to facilitate online mentoring activities, to diffuse information and knowledge about effective mentoring activities, and to develop an inner network to support protégés as they become mentors. The plan for actual implementation is ongoing with 200 participants, and future mentors and protégés may benefit from these strategies once they are fully developed.
doi:10.1016/j.sbspro.2012.06.400 fatcat:ciyhixu4arbtvouk5bd7gfdiku