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Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis
2011
International Conference on Information Systems
The purpose of this study is to comprehensively map the recent additions to the body of knowledge in the service science discipline. Previous literature analyses insufficiently account for these developments or refrain from applying tool-based bibliographic analysis techniques. Following the introduction of the software tool CiteBridge, a citation network and a cocitation network are constructed based on 3,783 articles and 6,775 citations. Subsequently, both networks are analyzed (a) to map the
dblp:conf/icis/Beverungen11
fatcat:tnn7xrdf7vbnramkbw6s7ezoga