Pengaruh Dukungan Supervisor dan Pemberdayaan Terhadap Organizational Citizenship Behavior

Tinjung Desy Nursanti, Aida Dwi Anissa
2014 Binus Business Review  
Study aims to determine and obtain a clear picture of supportive supervisor, empowerment, and organizational citizenship behavior; and to determine the impact of supportive supervisor and empowerment towards organizational citizenship behavior of employees in PT Setia Makmur Cemerlang. Research used explanatory survey method, while the sample was taken from employees of the company. Research instrument (questionnaires) was used as primary data collection to explain the causal relationship
more » ... relationship between supportive supervisor and empowerment on organizational citizenship behavior of employees in PT Setia Makmur Cemerlang. Analysis used simple linear regression and multiple linear regression method. Result of this study shows that there is significant influence between supportive supervisor and empowerment towards organizational citizenship behavior. ABSTRAK Penelitian bertujuan untuk mengetahui dan memperoleh gambaran yang jelas tentang dukungan supervisor, pemberdayaan, dan organizational citizenship behavior. Penelitian juga bertujuan untuk menentukan dampak dari dukungan supervisor dan pemberdayaan terhadap organizational citizenship behavior karyawan PT Setia Makmur Cemerlang. Penelitian menggunakan metode survei eksplanatori; sampel diambil dari setiap karyawan di perusahaan. Instrumen penelitian (kuesioner) dipakai sebagai data primer untuk menjelaskan hubungan sebab-akibat antara dukungan supervisor dan pemberdayaan terhadap organizational citizenship behavior karyawan PT Setia Makmur Cemerlang. Metode analisis yang digunakan adalah regresi linier sederhana dan regresi linier berganda. Hasil penelitian menunjukkan bahwa ada pengaruh signifikan antara dukungan supervisor dan pemberdayaan terhadap organizational citizenship behavior. Kata kunci: dukungan supervisor, pemberdayaan, organizational citizenship behavior
doi:10.21512/bbr.v5i1.1205 fatcat:k6gk25q5orbchhpqbfjk3oicly