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Linking Social Media with E-Government Services (Saudi Arabia case study)
2016
INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY
Governments around the world are adapting the e-government initiative to provide new ways of delivering their services. The e-government initiative aims to increase government performance efficiency; however, there are a number of limitations facing the success of the e-government initiative. One of the key limitations is the citizens' lack of knowledge about the e-government services which, in turn, requires an in-depth understanding of the citizens' needs in order to provide them with the
doi:10.24297/ijmit.v11i2.4866
fatcat:e7bgb22n4zdwjabstmpgylduf4