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Lean management and performance of telecommunication firms: The mediating role of workplace structure
2020
Cogent Business & Management
The need to improve the performance of the telecommunication sector in Nigeria was the major motivation for this study. The study relied on requisite literature to provide a relative understanding of the concepts. Survey design was used and a sample of 299 employees across 6 state offices of selected telecommunication firms was used. Stratified sampling technique was adopted for selecting participants for the study. Partial least square SEM was used for data analysis with the aid of
doi:10.1080/23311975.2020.1761637
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