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AbstractSocial media has become an important channel of communication in emergency and disaster management. Emergency Management Agencies can distribute helpful and important information to the general public and also gather information to enrich their management efforts. This, however, remains challenging since several communication-related barriers occur. This study investigates how the concept of Nudging, a form of behaviour adjustment, can be applied to address these barriers. A Systematicdoi:10.1007/s10796-020-10062-z fatcat:fvutmujfifgthm4l3nttc3he6i