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Retail Out-of-stocks in the Context of Centralized and Direct Delivery
2018
Promet (Zagreb)
The delivery of the right product, at the right time to the retail store, only seems to be an easy process. The smallest problem can cause the out-of-stock (OOS) situation, which may prevent customers to buy products they were looking for. Consequently, it affects retailers and their suppliers through potential operational inefficiencies, sale losses and eventually the losses of their loyal customers. Starting from these problems, by using the data of a large Serbian retailer, this paper
doi:10.7307/ptt.v30i1.2466
fatcat:uned42ujzzdmbih3mvqjgjtvgi